Customer Contact Scheduler

About the Role

Eagle Bend Manufacturing, a leading Tier 1 Automobile Manufacturer, we are seeking an experience Customer Contact Scheduler to act as liaison between customer, shipping and receiving and production to ensure on-time delivery of quality product on a JIT Qust in time) basis and that all customer specific requirements are met.

Your Responsibilities

• Coordinate JIT product shipments against customer releases and purchase orders
• Coordinate special customer requests and respond accordingly
•             Coordination of product between EBM and subcontractors
• Monitor Eagle Bend delivery/service performance; take corrective action where appropriate to ensure customer specific requirements are met
• Perpetual inventory analysis and investigation of shortages/overages and that inventory targets are met
• Participate in regular scheduled physical inventories and cycle counts as required
• Coordination of new program launches to ensure timely delivery and customer-specific requirements are met
• Coordinate program build-outs of old product lines and bank builds as needed
•             Answer customer portals at window scheduled times accurately

Who we are looking for

• Prior Inventory Control experience a requirement, preferably in manufacturing
• Inventory flow, JIT principles, automotive background preferred
• Experience with scheduling preferred
• 2-5 years' experience
• Ability to work overtime hours is required

Your preferred qualifications

• Bachelor Degree a plus

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​​​​​​​TECHNICAL EDUCATION:      

• APICS (American Production & Inventory Control Society)
• MRP or MRP II (Material Release Point) system implementation

Site Benefits

• Low Cost Health Insurance 
• Low Cost Dental Insurance + Vision Insurance
• 401(k) Matching 
• Employee Profit Sharing Plan
• Paid Vacation
• Paid Holidays
• Parental Leave (Staring 2025)
• Tuition Reimbursement and Online Career Development with Free Tuition 
• Referral Program - Up to $1,500 per Skill Trade Referral
• Onsite cafeteria Serving Hot Breakfast and Lunch
• Self-Checkout Snacks and Drinks Market 
• Employee Assistance Program
• Employee Discount Program
• Annual Employee and Family Events

What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.