Apply now »

IT Technical Support Analyst - Piedmont, SC

Job Number:  17105
Group:  Magna Exteriors
Division:  Decostar South Carolina
Job Type:  Permanent/Regular

Greenville, SC, US, 29673



Job Number: 17105 
Group: Magna Exteriors  
Division: Decostar South Carolina 
Job Type: Permanent/Regular 
Location: Greenville 


Group Description

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.



Role Summary

This IT Tech Support Analyst position is located in Piedmont, SC and there is one available for 3rd shift working 10 hour shift from 7pm - 5am.  This position reports to the IT Technical Support Supervisor and they are responsible for the general and specific job duties as described below:

General Job Duties

  • To exhibit an objective, fair and professional attitude that exemplifies the principles outlined in The Magna Employee’s Charter to maintain a positive and productive workplace.
  • To exhibit teamwork skills and actively participate in team activities in a positive working environment.
  • To demonstrate problem solving skills in a work environment that is striving for continuous improvement.
  • To follow Decostar policies and display conduct expected of Decostar employees as described in the employee handbook.
  • To follow safety rules of Decostar and work in a manner that is conducive to maintaining a safe and healthful workplace.
  • To report all accidents immediately.

Specific Job Duties

  • Support mission critical Just in Sequence/Time (JIS/JIT) Manufacturing Execution Systems (MES).
  • Ensure LAN/WAN capabilities are maximized through effective network administration, high levels of systems security and a timely, reliable, accurate systems recovery program.
  • Develop, test and maintain system recovery procedures and disaster recovery plans.
  • Develop, test and maintain documented systems procedures/work instructions – train end users.
  • Support the maintenance and trouble-shooting requirements of information systems.
  • Help determine reasons for equipment failures and advise on corrective and preventive actions to eliminate future safety, quality or downtime issues.
  • Support Communication devices including cell phones and phone system.
  • Maintain and support front office systems including: Solidat, AutoCAD, Microsoft Office, etc.
  • Participate in internal audits (SOX,TS,ISO).
  • Performs such other reasonable duties as may be assigned from time to time.

Skills and Experience Required

  • Minimum of 3 years’ experience in Information Systems with a strong manufacturing background, preferably in the Tier 1 OEM automotive parts industry. 
  • Strong background in Microsoft Systems Administration (AD, DHCP, DNS, Server, Group Policy Management, etc.)
  • Understanding of VMWare cluster environments and maintenance (ESXi).
  • Must have a working knowledge of relational database applications.
  • Hand-held devices; bar code scanners, RF tag-readers, card readers.
  • Must have the ability to solve problems quickly and automate processes.
  • Must have basic administrative knowledge of the 2003 and Linux server.
  • Must prepare process flow diagrams.
  • Experience with Microsoft office applications (Word, Excel, Power point)
  • Ability to communicate effectively and work both independently and well with others.
  • Ability to work off hour shifts & weekends
  • Not required but a plus - Programming SQL stored procedures, functions and triggers a plus OR Intermediate programming (C#, VB, ASP.NET, java, etc)

Education & Physical Requirements

  • Bachelor’s Degree in Computer Science, MIS, CIS, or related study or equivalent experience.
  • High School diploma and 3 years IT related experience may be substituted in lieu of degree. Work experience combined with current schooling towards degree will be considered.
  • This position requires a person to have the ability to perform work while standing or walking a minimum of eight (8) hours a day and manage stairs on an occasional basis.
  • This position requires the ability to perform work which is below the knees and above the shoulders on an occasional basis. 

05--Information Technology F--Permanent/Regular 

Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina

Apply now »