IT Help Desk Co-op

About the Role

Ignite Your Transformation
For a big company, we're surprisingly entrepreneurial.  Expect a collaborative and supportive atmosphere that will help you grow, both professionally and personally.  We are committed to delivering success by offering our customers a truly diverse and global range of products.  Step into an inclusive and dynamic team - Be part of the Magna family.

Closures Technical Centre, a division of Magna International Inc., is focused on the design, development and testing of Mechatronics products for the automotive industry.  We are currently looking for a student in the Information Technology field for an 8-12 month co-op.

Your Responsibilities

• Installation of new and existent computers: desktops and laptops with Windows OS, Microsoft Office software packages; Lotus Notes
• Effectively use a disk imaging software to create computer images and deploy it onto new computers
• Help with the computer inventory and re-organize the IT Storage Room; help with the physical disposal of old decommissioned hardware
• Maintain and upgrade all computer operating systems to the appropriate levels
• Install, maintain and upgrade all Windows applications software to the appropriate level, as per internal customer requirements
• Performs user support (help-desk) related activities: user accounts, password expiry, basic Active Directory functions: file permissions
• Troubleshoot and solve network printer relates issues
• Help the IT Team members with network cabling patch panels, and ShoreTel desk phones
• Learn and participate in troubleshooting computer network connectivity and connections to Magna WAN and the Internet

Additional Responsibilities

• Perform first level of user support for E-mail MS Outlook and Lotus Notes
• Tests computer hardware and software for functionality and help with fixing minor hardware issues: i.e. memory, disk, etc.
• Observe and support IT security procedures in order to maintain and secure company proprietary data
• Maintain existent, update and develop documentation for the IT environment
• Maintains safety and housekeeping at all times
• Maintains a professional demeanor at all times
• Complete tasks and assignments as deemed necessary by management
• Perform other duties as required

Who we are looking for

• Knowledge of computer disk imaging software
• Good knowledge of MS Outlook 2013 E-mail client
• Good knowledge of Dell computer hardware
• Good knowledge of computer networking and familiar with the IP address and TCP
• Familiar with installation and configuration of MS SW products
• Windows Server OS knowledge is a plus
• Knowledge of Dell servers equipment is an asset
• Knowledge of Blackberry and other Smartphone OS’s and inter-operability is an asset
• Ability to work effectively in a team environment
• Good communications skills: verbal, written

Your preferred qualifications

• Working towards completion of a college diploma/university degree in information technology
• Strong knowledge of Windows 7 Pro Operating System

Accommodations for disabilities in relation to the job selection process are available upon request.

What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.