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Quality Assurance Supervisor

Job Number:  10295
Group:  Magna Corporate
Division:  Magna Services of America (Troy Office)
Job Type:  Permanent/Regular

Troy, MI, US, 48098-2863



Plan, coordinate and manage the Quality Assurance Department activities to ensure implementation of quality related APQP and GPMS tasks and activities in support of flawless launches, customer satisfaction, continuous improvement of the quality department effectiveness, development of quality department team members and quality of products consistent with established standards with zero defect strategy.  QAS is a mentor and servant to the quality team to ensure each team members success.



Oversees all quality department team members and activities to root cause and countermeasure internal and external quality issues. Works with quality team members to ensure all activities supporting launches, engineering changes and continuous improvements activities are performed on time and technically correct.   Manages customer concerns and escalates based on impact to the organization to the Quality Manager for support when needed.


Responsibilities, Duties and Authority:  (These duties cover only the more significant responsibilities, they are not meant to be all inclusive.  Other duties may be given by the supervisor in addition to, or instead of, those listed here.)

  • Understands and follows IATF16949.
  • Understands and follow Mafact and GQS requirements.
  • Implements Mafact and GQS compliant systems where needed to achieve world class status.
  • Audits, tracks and drives continuous improvements and corrective actions to improve supplier quality performance.
  • Updates and maintains all internal and external department KMI’s.
  • Maintains quality assurance objectives and metrics.
  • Maintains customer relationships, including scheduling of customer visits.
  • Supports Quality Engineers in the development of PPAP, FMEA, SPC, Gage R&R, Supplier qualification, Calibration systems and Corrective Action and Preventative Action.
  • Maintain documentation and records of Quality department functions.
  • Involvement in Advanced Product Quality Planning.
  • Investigate nonconformities and develop, initiate and verify corrective actions


Supervisory Responsibilities

Supervises employees in the Quality Assurance department.  Is responsible for the overall direction, coordination, and evaluation of these areas.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and mentoring employees; rewarding and disciplining employees; addressing complaints and resolving problems.


Education and/or Experience

Bachelor’s degree in mechanical or electrical engineering or related experience and/or training; or equivalent combination of education and experience.  7 years’ experience in an automotive environment.  3-5 years’ experience in Quality.  Minimum 5 years’ experience in supervision.  Must be a results-oriented team player, effective at problem solving and project planning/organizing, with excellent interpersonal and communication skills, high energy level and good attention to detail. Must be a specialist in the following: GD&T, SPC, PPAP, FMEA, MSA, Supplier Qualification, interpretation of technical specifications, Quality Systems, Problem Solving, Calibration systems and Corrective and Preventative Action.


Certificates, Licenses, Registrations

CQE preferred

Role Summary
Key Responsibilities
Key Qualifications/Requirements
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